Commercial Restoration Partner

Protect Your Property. Protect Your Operations.

24/7 emergency response, IICRC-certified technicians, and end-to-end insurance coordination — engineered for commercial property owners, facility managers, and operations leaders.

SLA-backed response
National coverage
Compliance-ready
IICRC Certified
24/7 Response
Insurance Approved
5-Star Rated

Core Services

Restoration Built for Commercial Scale

Single-source mitigation, restoration, and reconstruction — coordinated by a dedicated account team and documented for your insurer.

Water Damage Mitigation

Water Damage Mitigation

Industrial extraction, structural drying, and moisture mapping for offices, retail, and multi-family.

  • 2-hour on-site response
  • Commercial-grade equipment
  • Daily moisture logs
Learn More
Fire & Smoke Restoration

Fire & Smoke Restoration

Soot removal, odor neutralization, and tenant-ready reconstruction for commercial properties.

  • Thermal fogging & ozone
  • Content pack-out
  • Code-compliant rebuild
Learn More
Mold Remediation

Mold Remediation

IICRC S520 containment and clearance for facilities, HOAs, and healthcare environments.

  • Negative-air containment
  • HEPA filtration
  • Third-party clearance
Learn More

How We Work

A Process Built Around Your Operations

From the first call to insurer sign-off, every step is documented, scheduled, and accountable.

01

Live Dispatch

A real dispatcher answers in under 60 seconds — no call trees, no triage delay.

02

On-Site in Hours

Certified crew rolls with commercial-grade equipment and pre-approved scopes.

03

Insurance Coordination

Xactimate-aligned documentation submitted directly to your adjuster.

04

Tenant-Ready Restoration

Reconstruction handed off with sign-off package for ownership and legal.

500+
Commercial Properties Served
2hr
Average Response Time
98%
Insurance Claim Approval
24/7
Live Dispatch Coverage

Who We Serve

Preferred Vendor for Commercial Operators

We don't take residential calls. Every workflow, scope, and report is engineered for commercial decision-makers and their stakeholders.

180+ portfolios

Property Management

Multi-site SLAs and consolidated invoicing across portfolios.

120+ associations

HOAs & Condo Boards

Board-ready reports and predictable response times for community properties.

65+ corporate sites

Facility Management

After-hours dispatch and downtime-minimizing crews on standby.

90+ GC partners

General Contractors

Sub-contracted mitigation with clean reconstruction handoffs.

98% claim approval

Insurance Adjusters

Xactimate-aligned scopes and audit-ready documentation.

500+ properties

Commercial Owners

Direct vendor relationship with one accountable point of contact.

Partnership Benefits

Built for Long-Term Vendor Relationships

Every preferred-vendor account ships with the same operational baseline — no negotiation required.

Priority Dispatch

Partner-tier accounts move to the front of the queue 24/7/365 with guaranteed on-site arrival windows.

  • 2-hour SLA arrival
  • Live dispatcher in 60s
  • Crews pre-staged regionally

Dedicated Account Rep

One named contact across every property and every loss — no triage, no re-explaining.

  • Single point of contact
  • Quarterly business reviews
  • Direct mobile access

Co-Branded Reporting

White-labeled status updates, photo logs, and audit-ready post-job documentation for owners.

  • Your logo on every report
  • Real-time status portal
  • Adjuster-ready exports

Master Service Agreement

Pre-negotiated MSA with locked rate cards, NTE thresholds, and compliance certificates on file.

  • Locked rate cards
  • COI auto-renewal
  • W-9 & MSA on file

Compliance & Safety

OSHA-trained crews, full insurance coverage, and IICRC-certified leads on every job.

  • $5M general liability
  • OSHA 30 certified
  • Background-checked techs

Portfolio Analytics

Quarterly loss-trend reporting across your portfolio to inform capex and risk planning.

  • Loss-cause analysis
  • Response-time metrics
  • Spend by property

Partner Voices

Trusted by Operations Leaders

"RestorationGrowth has become our preferred vendor across 18 properties. Priority dispatch is the real deal."

Sarah Chen
Regional Property Manager · Apex PM

"Their insurance documentation is the cleanest I've seen. Claims close fast, owners stay happy."

Marcus Reid
Board President · Crestline HOA

"Dedicated rep, predictable pricing, zero surprises. Exactly what a facilities team needs."

Janelle Ortiz
Director of Facilities · Vertex FM

Your Property Can't Wait

Open a service request or start a partnership conversation.

A live dispatcher or partnerships lead will respond in under 15 minutes — day, night, weekend, or holiday.

1-800-555-0199
Live dispatch · 24/7/365
National coverage · Regional crews in 32 metros
partners@restorationgrowth.com

Request Service or Partnership

FAQ

Common Questions from Operations Teams

Quick answers to what property managers, facility directors, and adjusters ask before signing an MSA.

What's your average response time for commercial losses?
Live dispatcher answers in under 60 seconds. SLA partners receive on-site crew arrival within 2 hours in primary metros, 4 hours nationally.
Do you work directly with our insurance carrier?
Yes. We submit Xactimate-aligned scopes, photo logs, and moisture documentation directly to your adjuster. Our 98% first-pass approval rate keeps claims moving.
Can we set up a Master Service Agreement?
Absolutely. Most partner accounts operate under an MSA with locked rate cards, NTE thresholds, COI on file, and pre-approved scopes by property type.
Do you handle multi-property portfolios?
Yes — that's our core. We support consolidated invoicing, portfolio-level reporting, and a dedicated account rep across all your sites.
Are your technicians certified?
All field leads are IICRC-certified (WRT, ASD, AMRT). Crews are OSHA 30 trained, background-checked, and uniformed.
What service areas do you cover?
Direct crews in 32 metros across the US, with vetted partner networks for nationwide coverage. Same SLA, same documentation standards.
Emergency Line